Free · £0 a monthFor UK plumbers and heating engineers

A free business phone number for plumbers KiwiPhone AI Receptionist included

Get a separate UK business number on the iPhone you already have. When you’re on a job, KiwiPhone can answer calls and save enquiries for you.

  • Free local UK number with unlimited incoming calls
  • AI answering included: 5 pickups a week free, unlimited on Pro
  • Call summaries with tasks for follow-ups

Animated example: Priya rings your business number while you’re busy. You tap Send to AI. KiwiPhone answers the call. A summary is saved when the call ends. The follow-up is waiting as a todo.

A summary is saved when the call ends.

Callers ask KiwiPhone

  • Do you cover my area?
  • Are you Gas Safe registered?
  • Do you service boilers?
  • What’s your call-out charge?
  • Do you work Saturdays?
  • Can you fit a new bathroom?

What plumbers say about us

“A boiler enquiry often comes in while I’m under a sink. I’d like the caller’s details ready when I finish.”

PlumberSouth London

“People ask about my call-out charge before explaining the fault. Having that answered would give me more time to discuss the job.”

Heating engineerBristol

“My van has my personal mobile on it. I’d like customers to have a separate number they can call in the evening.”

PlumberManchester

Built for plumbers

A business line you can take to work

When you’re under a sink, answering a call takes you away from your work. KiwiPhone can take the enquiry so you have the details ready when you’re free.

Fewer enquiries lost to voicemail

Under a sink or up in a loft? Choose AI answers mode so KiwiPhone can take enquiries while you work, within your plan’s allowance.

Answers from your website

KiwiPhone imports information from your website, including the areas you cover. Check your services and opening hours in the app before it uses them.

You decide who answers

Ring me puts your iPhone first and KiwiPhone steps in after 60 seconds. AI answers mode takes calls straight away. Set a schedule for evenings and weekends.

Keep track of follow-ups

Read the summary after a call or open the transcript for more detail. KiwiPhone creates tasks for requests that need a follow-up, linked to the caller’s details.

Read what callers said

KiwiPhone uses call audio during the conversation to write a transcript, then discards the audio. You can read the details afterwards in the app.

Calls and follow-ups in one app

Turn enquiries into your next job

See how calls fit around your working day. KiwiPhone saves enquiries and adds tasks for requests that need a follow-up.

  1. Loading the van. You pick up yourself

    You answered Margaret Okafor

    Back bedroom radiator not heating up. Asked about a visit this week.

    Book radiator visit with Margaret

  2. Under a kitchen sink in Balham

    KiwiPhone answered Priya Shah

    Wants a quote to swap her system boiler for a combi. Afternoons are best.

    Arrange combi quote with Priya

  3. Driving between jobs

    KiwiPhone answered Tom Reed

    Landlord with three flats in Tooting. Asked whether you do annual gas safety checks.

    Quote gas safety checks for 3 flats

  4. Home for tea. Your evening AI answering hours are on

    KiwiPhone answered Daniel Brooks

    Dripping kitchen tap. Asked about your call-out charge. KiwiPhone shared the rate listed on your website.

    Call Daniel back about his tap

Sample day · fictional customers

KiwiPhone AI Receptionist

Answers based on your business website

KiwiPhone uses the business details you’ve checked in the app to answer callers’ questions. Callers can ask about your services or the areas you cover.

KiwiPhone passes the request to you so you can agree the quote and booking with the caller.

Callers often ask

  • Do you cover my area?
  • Are you Gas Safe registered?
  • Do you service boilers?
  • What’s your call-out charge?
  • Do you work Saturdays?
  • Can you fit a new bathroom?
KiwiPhone knowsYour services, service area, opening hours and any prices you publish
You decideYou handle quotes, bookings, visits and arrival times directly with the caller.

Getting started at launch

Set up your business in the app

Your website gives KiwiPhone the information it needs to answer callers.

01

Add your business website

Sign in to the iPhone app and add your website. Check the business details KiwiPhone imports.

02

Claim your free local number

Follow the steps in the app to get a UK business number at no cost. Share it with customers once it’s active.

03

Choose who answers

Let KiwiPhone take calls while you’re working, or have your iPhone ring first. Save a schedule that suits your week.

Planned launch pricing

A free plan for your first enquiries

Free includes 5 AI pickups each week. Pro adds unlimited AI answering for £10 a month.

Free

£0/month

  • Free UK business phone number
  • Unlimited incoming calls
  • 5 AI pickups per week
  • AI-generated follow-up todos

Pro

A little more backup

£10/month

  • Everything in Free
  • Unlimited domestic outbound calls
  • Unlimited AI answering
  • AI-generated follow-up todos

Join now and we’ll email you when KiwiPhone is ready to try.

KiwiPhone brings a business phone number and an AI Receptionist to an iPhone app for sole traders and small businesses. Plumbers can use it to take enquiries during repairs or while travelling between jobs. The app keeps call details together so you can prepare for the next conversation with a customer.

A separate UK business number on your iPhone

Customers call your local UK business number and you manage those calls in the KiwiPhone app on your existing iPhone. It works over mobile data or Wi-Fi, using the phone and SIM you already have.

Your personal mobile number stays private when customers contact you through KiwiPhone. The first release provides a new number, so plan where to publish it when your line is active.

Choose your AI answering hours

Choose ‘AI answers’ when you need to concentrate on your work. KiwiPhone takes the call straight away and asks what the customer needs. You can set a weekly schedule or change who answers in the app.

In Ring me mode, your iPhone rings first. After 60 seconds without an answer, AI answering starts while your plan’s pickup allowance permits. Free includes 5 AI pickups a week; Pro includes unlimited AI answering.

Give callers details about your services

Add your business website during setup, then check the information KiwiPhone imports. Your website might describe boiler servicing or central heating repairs, with details about bathroom fitting. KiwiPhone uses your saved details to answer questions about the work you do.

Keep the areas you cover and your working hours up to date in the app. For enquiries such as a boiler replacement or a landlord gas safety check, KiwiPhone takes the request for you to assess. You confirm availability and agree the work directly.

Follow up with the job details in front of you

After a completed KiwiPhone call, read the summary or open the transcript for more detail. KiwiPhone creates tasks from requests that need a follow-up, such as calling a homeowner about a leaking radiator. Each task links to the caller’s details.

On Free, callbacks use your iPhone’s normal phone service and caller ID. The planned Pro plan costs £10 a month and includes unlimited domestic calls from your KiwiPhone business number. KiwiPhone saves summaries for calls made through the app.

Details for plumbers

Before you join

Check how KiwiPhone fits your business.

What happens with an urgent plumbing enquiry?

KiwiPhone takes the caller’s details and a description of what they need for you to review. You decide whether you can help and agree any timing directly. Callers who need emergency assistance should contact the appropriate emergency service.

Can KiwiPhone discuss prices or arrange a visit?

KiwiPhone can share the call-out charge saved in your business information. For anything that needs a quote or a visit, it takes the request. You confirm the price and booking with the caller.

Can I use the number already on the side of my van?

KiwiPhone supplies a new local UK business number. Transferring your existing number is outside the first release. Once your new number is active, you can add it to your website and business listings.

What happens when my iPhone has no signal?

KiwiPhone’s AI Receptionist runs online independently of your iPhone’s connection. With ‘AI answers’ selected, KiwiPhone can take calls while you’re out of signal, within your plan’s allowance. You need data or Wi-Fi to use the app and read the details afterwards.

What does KiwiPhone cost?

The planned Free plan costs £0 a month. It includes a local UK number with unlimited incoming calls, plus 5 AI pickups a week. Pro is planned at £10 a month, adding unlimited AI answering and domestic calls from your business number. Joining the launch list is free.

Are calls recorded?

KiwiPhone processes call audio during the conversation and saves a written transcript. Audio recordings are not stored. You can read the transcript after a call answered by you or KiwiPhone.

When can I get KiwiPhone?

KiwiPhone is in development. The first release is planned for iPhone in the UK, with conversations in English. Join the launch list and we’ll email you when it’s ready to try.

Coming to iPhone in the UK

Get ready for your next plumbing enquiry

Join the free launch list. We’ll email you when KiwiPhone is ready to try.

Join the free launch list In development · Coming to iPhone in the UK